Özyeğin University, Çekmeköy Campus Nişantepe District, Orman Street, 34794 Çekmeköy - İSTANBUL

Phone : +90 (216) 564 90 00

Fax : +90 (216) 564 99 99

E-mail: info@ozyegin.edu.tr

COVID-19 and Online Education: Frequently Asked Questions

COVID-19 and Online Education: Frequently Asked Questions

In line with the decision of the Council of Higher Education, our University is offering instruction via distance education tools in the 2019-2020 Spring semester.

We endeavor to ensure that all our teaching and learning activities continue without any interruption. Meanwhile, you may stay informed about all the latest developments via our university website and social media accounts.

To help you better understand this process, we have compiled a list of Frequently Asked Questions and their answers below. We hope you will find answers to any questions you may have.

Teaching and Learning
1. Will there be any changes to the academic calendar?

Please click here for the latest academic calendar.

2. When is the last day of classes for the Spring Semester?

Please find the last days of classes for the Spring semester below:
ScOLa: May 15, 2020
Undergraduate Programs: May 22, 2020
Graduate School of Engineering: May 22, 2020
Graduate School of Social Sciences: May 22, 2020
PhD in Business Administration: May 22, 2020
Graduate School of Business (MBA, EMBA, FERM): May 30, 2020

3. Has there been any revision to the holidays on April 22 and May 18 which are posted in the academic calendar?

April 22 and May 18, 2020 which were previously announced as holiday for the 2020 Spring semester are defined as regular instruction days in the revised calendar. Please click here for the latest academic calendar.

4. When is the course withdrawal period?

The course withdrawal period is from April 13 through April 17, 2020 for Undergraduate and Graduate Programs (Excluding EMBA, MBA and MSFE).

5. Will there be any change to the date of Commencement Day?

The Commencement Day has been removed from the academic calendar for now. The decision as to whether or not a commencement ceremony will be held this year, and if so, the date and details of participation will be finalized and shared with you based on the decision the authorities will make depending on the course of the pandemic.

6. Will there be any change to the dates for Announcement of Grades?

The last day for the announcement of grades has been changed from June 18 to June 11 for students who have not filled out their course evaluation forms.

1. When did distance education start and how long will it continue?

In line with COHE (YÖK)’s framework decision dated March 19, 2020, our University moved to distance education for courses classified as “theoretical” and the “theoretical” parts of mix courses as of March 23, 2020. These courses will be taught online during the 2019-2020 Spring semester.

2. What is Asynchronous Distance Education?

Asynchronous distance education means that instruction is offered while the instructor and the student interact from different locations (distance) at different times (asynchronous).

3. What is Synchronous Distance Education?

Synchronous distance education means that instruction is offered while the instructor and the student interact from different locations (distance) at the same time (synchronous).

4. Will the University offer asynchronous or synchronous distance education?

To give our students enough time to make the necessary preparations for distance education, our University decided to offer distance education predominantly asynchronously in the first week in which instruction resumed. After the first week, course instructors were able to move to synchronous distance education for their own classes. Meanwhile, as of April 6, more emphasis will be placed on synchronous distance education, subject to the preference of course instructors.

5. How should I follow my classes?

Please check the latest syllabi of your classes on LMS for more information about your classes. You will also find all the necessary information and materials for your classes uploaded on LMS. You can also contact your course instructors for more information about the mode of instruction to be employed in your classes. All course materials are uploaded to LMS during the class time.

6. As I do not have a computer / internet access, I am unable to follow my classes. What should I do?

If you are experiencing any problems with accessing distance education, please submit a request via Solution Center, explaining your problem in detail. If you are unable to complete required work and attendance, you may submit a late leave of absence application as per COHE (YÖK)’s decision dated March 31, 2020. For our University’s late leave of absence applications policy, please click here.

7. Do I need to watch synchronous classes at the scheduled class times?

For all asynchronous and synchronous classes in which you are registered for the Spring semester, the course instructor’s rules and recommendations will apply. Our University’s main approach to distance education is that synchronous classes must be watched during the scheduled class times, so that students can follow the course subjects in a timely fashion and can actively ask any questions they may have during the class time. On the other hand, as there could be students who are unable to watch their synchronous classes during the scheduled times within the knowledge and approval of their course instructors, it is decided that synchronous classes should be recorded and uploaded to LMS, or if not recorded during the class time, a comprehensive summary video should be uploaded to LMS for further viewing. Students who are not able to watch their synchronous classes during the scheduled class time must provide their justified reasons to their course instructors, and follow the effective procedure in place.

8. Are synchronous classes recorded?

For synchronous courses to be recorded, the standard method to be employed is not to record any of the student’s image and voice. Students will be given the opportunity to ask their questions in writing. In case of any special circumstance which requires students to participate in the class with their image/voice, the course instructor will obtain the consent of students in advance, and students who do not give their consent will be given the opportunity to mute their microphones and turn off their cameras.

9. Will attendance be taken during synchronous classes? What will be the attendance policy during distance education regarding courses with the attendance requirement this semester?

Due to the University’s move to distance education, attendance might not be taken in some of the classes, and even if taken, it might not contribute to the final grade. However, to make sure, please refer to the revised syllabus of your class for the attendance requirement, and if you have any questions, please contact your course instructor.

10. Is there a view limit to watch the videos uploaded by course instructors? Will the videos be removed after a while?

There is no view limit for videos. You can watch uploaded videos until the end of semester.

11. Where can I find the courses to be offered and not to be offered via distance education in the Spring semester? Will there be a make-up for courses not offered via distance education?

All of the courses classified as “theoretical” will be taught via distance education during the Spring semester. These courses will be delivered online on the dates announced in the academic calendar for the Spring semester. There will no additional make-up for these courses.

The University plans to make up for the applied parts of “theoretical” classes as well as all fully “applied” courses in the summer session after the COVID-19 pandemic as per the COHE (YÖK) decision dated March 19. Please see the full list of these courses here.

For these courses, a make-up program will be offered in the summer session. The Make-Up Program calendar will be announced with the Summer School Course Schedule.

12. Will any additional fees be assessed for the Make-Up Program?

No additional fee will be assessed for “applied” courses for which you were registered in the Spring semester but which you will complete in the summer session.

13. Will examinations be administered online? How will examinations be held?

The Education Technologies Council established under the Rector’s Office has evaluated how and through which methods examinations (midterms, finals, composite exams) will be administered. As a result of this evaluation, a set of methods will be recommended. Among the recommended methods, the method to be employed in class and the way it will be employed are at the discretion of the respective course instructor. Each course instructor will choose the best method for their classes based on the method of instruction they use, and the requirements of their courses. For more information about examinations scheduled for the Spring semester according to your syllabus, please contact your course instructor.

14. How will this process affect exchange students?

Outgoing exchange students who went on the Erasmus or other global exchange programs to pursue their studies at other universities during the Spring semester may register for their courses at our University so long as they cancel their exchange programs due to the pandemic, return home by April 3, and submit an application to their academic departments.

Students who are unable to cancel their exchange programs and return home by April 3, 2020 must take a leave of absence. These students are urged to take into account the potential consequences of taking a leave of absence on their student privileges, before making their academic plans.

15. How will the TRACE examination be administered?

The TRACE examination will be administered after the resumption of in-person instruction.

16. How will SEC 101 be delivered during this period?

Video seminars have been gradually shared with students, as of the week of March 30. Please regularly check your email accounts to stay informed about the latest developments pertaining to our SEC 101 courses.

17. Can flight training be offered?

The resumption of flight training is subject to the approval of the Ministry of National Education. We will keep you posted of any developments.

18. How will graduation projects be completed?

Graduation projects are planned to be completed online. In case of any exceptional circumstances, your course instructors will provide necessary information.

19. How will master’s program term projects, thesis work, and thesis defenses be submitted?

Term projects and thesis work and defenses will be carried out mostly online. Exceptional cases will be announced separately by faculties or schools.

20. How will the PhD dissertation phases (doctoral qualification, dissertation proposal, thesis progress, thesis defense) be completed?

All these phases are planned to be carried out online. Exceptional cases will be announced separately by graduate schools.

21. Will we need to go out to purchase a course material during distance education?

No. All courses are designed in a way which will not require you to leave home or make any online shopping to obtain the necessary course materials in any way during distance education. All necessary course materials will be provided online through electronic means.

22. Can I collect personal belongings I left behind on campus in the academic buildings/classrooms in case I need them for my distance education?

To claim personal belongings you left behind on campus either for distance education purposes or for medical reasons, you must first obtain the approval of your Faculty Dean via email. Once you obtain your approval, you must open a ticket via Solution Center or send an email to solutioncenter@ozyegin.edu.tr, attaching the approval of your dean. Please note that you must copy your Dean, the authorized personnel at the Dean’s Office, and guvenlik@ozyegin.edu.tr into the CC field of your email.

Personal belongings which you left behind in your dormitory rooms but you need for distance education purposes, such as textbooks, and laptops or for medical reasons can be mailed to your current addresses by courier companies. To request a courier delivery, please fill out the “Courier Delivery Form” attached to the “Refunds for Spring 2020 Housing Fees and Collecting of Personal Belongings from Dormitory Rooms” announcement posted on March 27, 2020, and send it to yurt@ozyegin.edu.tr.

23. When will the Spring semester grades be announced?

Excluding the courses which cannot be delivered online and therefore planned to be made up for in the summer session, examinations of all other courses are planned to be administered on the dates announced in the academic calendar. Unless something extraordinary happens, final grades will also be announced on the dates posted in the academic calendar.

24. When can we resume our internships?

The CoHe (YÖK)’s announcement “CORONAVIRUS (COVID-19) INFORMATION NOTE:1” published on March 13, 2020 stipulates that “Just like all associate and undergraduate program students pursuing their formal education, instruction has also been suspended for all associate and undergraduate Medicine, Teaching, Science, and Engineering program students whose programs entail internships, and applied training.” Since Özyeğin University defines internships as applied courses/training, internships cannot resume during distance education, and the internships students continue at their own discretion cannot be counted towards their graduation requirements, as per CoHe (YÖK) decision.

That said, please be reminded that all applied courses including internships are planned to be completed based on a schedule to be determined in the summer session. Once in-person instruction resumes for applied courses, students will also be able to resume their internships.

25. Can we graduate this semester?

So long as you fulfill all of the graduation requirements of your academic program, including internships, if any, you may graduate at the end of the 2019-2020 Spring semester.

26. Will there be a Commencement Ceremony?

The decision as to whether or not a commencement ceremony will be held this year, and if so, the date and details of participation will be finalized and shared with you according to the decision the authorities will make based on the course of the pandemic.

27. What will be the University’s policy for External Preparatory Students for TRACE during this period?

There is no change to the status of External Preparatory Students for TRACE. For your inquiries about your status, you may contact Student Services (student.services@ozu.edu.tr). 

28. Will there be a summer school?

At this stage, the University plans to offer a summer school during the dates posted in the academic calendar along with the make-up program. The details will be finalized and shared with you according to the decision the authorities will make based on the course of the pandemic.

29. I need a student certificate/transcript. What can I do?

During this period, no hardcopy documents with physical signature are prepared and handed over in person. Instead, documents are prepared as softcopy with e-signature and a verification code, and sent to you via email. You may submit your document requests via SIS. Once your documents are ready, they will be sent to your OzU email. You can also obtain your student certificate via e-government.

30. I have graduated, and I will apply for a master’s degree program. Can I submit an online request to get my transcript?

During this period, no hardcopy documents with physical signature are prepared and handed over in person. Instead, documents are prepared as softcopy with e-signature and a verification code, and sent to you via email. You may submit your document requests via SIS. Once your documents are ready, they will be sent to your OzU email.

31. I graduated at the end of the Fall semester. Can I receive my diploma?

Diplomas of students who graduated at the end of the 2019-2020 Fall semester have not been issued yet. Instead, a Temporary Graduation Certificate will be prepared as softcopy with e-signature and a verification code, and sent to you via email. You may submit your document requests via SIS. Once your documents are ready, they will be sent to your OzU email. You can also obtain your Temporary Graduation Certificate via e-government.

32. Can I come to collect my diploma or my documents?

Access to campus is prohibited until further notice. All information and documents you need will be prepared as softcopy with e-signature and a verification code, and sent to you via email. You may submit your request to Student Services directly. (student.services@ozu.edu.tr)

33. Will I be refunded if I take a leave of absence?

As per the rules and regulations of our University, no refund is made for leave of absence applications submitted after the first 4 weeks following the start of classes. Students who are unable to pursue their online education due to lack of the necessary technical equipment or lack of other infrastructure or for another directly related reason may take a leave of absence within the framework of the leave of absence right announced by COHE (YÖK). The status of these students will be carefully evaluated by the University so long as they submit their leave of absence requests and supportive documents before Friday, April 10, by the end of working hours.

34 Since the University moved to distance education, will the tuition paid for the Spring semester be refunded?

In response to the COVID-19 pandemic surging across the world including our country, for which our University has committed no negligence or fault, our University has swiftly taken all the necessary precautions and made the necessary investments at the highest level to ensure the continuity of instruction. Continuously building on its measures and investments, the University has successfully moved to and is currently actively offering distance education to prevent any interruption in our students’ education. Therefore, no refund will be made for the tuition paid.

1. How will my final grade be assessed?

Your final grade will be assessed based on the grade items such as assignments, mid-term grades, final grades, and any other requirements the course instructors may have set for his/her course and their corresponding weights, using the grading method approved by the Senate and announced to students.

2. Will my final grade be a standard letter grade?

Your course instructor will calculate your final grade using the grading method approved by the Senate and shared with students, and announce it as a Standard Letter Grade via SIS on the dates posted in the academic calendar.

3. Will there be a special arrangement for the grading system exclusively for this period?

Taking into account this difficult period we are all going through, a special arrangement has been made regarding the grading system. Accordingly, you can place a “grade conversion request” for all courses you have taken via distance education in order to have your standard letter grades converted into a Satisfactory (S) / Unsatisfactory (U) grade. Grade conversion requests will be accepted after the announcement of grades.

Among the courses for which students request to have their letter grades converted into “Satisfactory (S) / Unsatisfactory (U)”, the courses from which at least the minimum passing grade has been achieved will be graded as “Satisfactory” (S). Failed courses will automatically be assigned the Unsatisfactory (U) grade.

When requesting your grades to be converted from standard letter grades into Satisfactory / Unsatisfactory, we strongly urge you to consider your academic standing and the conditions of your scholarships, if any, before making any decision. We would like to also remind you that the decisions you will make regarding your grades may affect your future rights and responsibilities as well as your future applications.

4. What is the minimum passing Standard Letter Grade for the Satisfactory (S) / Unsatisfactory (U) grading system?

For undergraduate programs, the minimum passing standard letter grade is D. Grade D and above correspond to the Satisfactory (S) grade, while any grade lower than D corresponds to the Unsatisfactory (U) grade.  
For graduate programs, the minimum passing standard letter grade is C. Grade C and above correspond to the Satisfactory (S) grade, while any grade lower than C corresponds to the Unsatisfactory (U) grade.
  Courses for which students are unable to achieve the minimum passing grade will be graded as “Unsatisfactory (U)”. Students do not need to submit any requests for these courses.

5. How will grade conversion affect my grade point average? What will be the consequences of converting my standard letter grade into a grade Satisfactory (S) / Unsatisfactory (U) for my grade point average?

“Satisfactory/Unsatisfactory” grades will be counted towards the total credits completed but will not contribute to your semester or cumulative grade point average. For courses for which students prefer to be graded with “Standard Letter Grades”, the grade coefficients and credits of these courses will contribute to the grade point average as usual.

6. When will you collect grade conversion requests to convert Standard Letter Grades into Satisfactory/Unsatisfactory?

Grade conversion requests to have the standard letter grades converted into Satisfactory/Unsatisfactory will be collected during the following dates:

  • For Undergraduate and Graduate Programs (Excluding MBA, EMBA, or FERM): June 11-June 19, 2020
  • For MBA, EMBA and FERM programs: June 9 - 11, 2020

7. How will I submit my grade conversion application?

Further details about applications will be announced later.

8. Will the recent changes to the grading method affect the calculation method for our academic standing (high honor and honor degrees)?

Pursuant to the recent changes to the grading method, please be advised that the “Successful and Unsuccessful Students” article in the Rules and Regulations for Undergraduate Programs has been revised as follows, exclusively for the 2019-2020 semester:

Successful and Unsuccessful Students
ARTICLE 34 - (1) Students with a minimum CGPA of 2.00 at the end of any semester are deemed ‘Satisfactory’, while students with a CGPA lower than 2.00 at the end of any given semester are deemed to be ‘on Probation’.

(2) At the end of any given semester, among students with a cumulative grade point average of at least 2.00, those with an SGPA between 3.00 and 3.49 are deemed ‘Honor’ students; and those with an SGPA of 3.50 and above are deemed ‘High Honor’ students, provided that they have completed at least 24 ECTS credits with the passing standard letter grades and have not received any Fail grade (F or U) (excluding “NI Courses”, the courses not included in the GPA).

9. Will the recent changes to the grading method affect the eligibility requirements for our academic merit scholarships?

Pursuant to the recent change to the grading method, please be advised that the following eligibility requirement for the Undergraduate Academic Merit Scholarships has been revised as follows, exclusively for the 2019-2020 semester: Please see all of the eligibility requirements for Academic Merit Scholarships here.

  • Must have completed at least 24 ECTS credits with standard letter grades both in the Fall and Spring semesters,

10. If I choose to be graded as Satisfactory (S) / Unsatisfactory (U) for all courses I take in the 2020 Spring semester, how will my grade point average be affected?

If you prefer to be graded as Satisfactory (S) / Unsatisfactory (U) for all courses you take in the 2020 Spring semester, you will not have a semester grade point average calculated for the Spring 2020 semester. Your cumulative grade point average will be calculated based on the grades you achieved in the previous semesters. For any courses you are currently repeating in the Spring semester, the previous grades you obtained in these courses will not contribute to your grade point average if you choose to be graded as Satisfactory (S) / Unsatisfactory (U).

If you are a prospective academic merit scholarship recipient, please read the terms and conditions for academic merit scholarships carefully.

11. If students who started taking courses in the Spring 2020 semester choose to be graded as Satisfactory (S) / Unsatisfactory (U), how will their grade point averages be calculated? If their grade point averages are zero, will they receive the status of “on probation”?

Courses graded as Satisfactory (S) / Unsatisfactory (U) are deemed completed, but they do not contribute to the grade point average. Therefore, if you prefer to have the standard letter grade you obtained from a course you took in the 2020 Spring semester denoted on your transcript as Satisfactory (S) / Unsatisfactory (U), the grade of this course will not contribute to the credits of the courses included in the grade point average calculation.

If you prefer to be graded as Satisfactory (S) / Unsatisfactory (U) for all courses you take in the 2020 Spring semester, and if you do not have a grade point average before 2020 Spring semester, you will not have a semester or cumulative grade point average nor and academic standing will not be calculated for the Spring 2020 semester.

12. Will the Satisfactory (S) / Unsatisfactory (U) grading method also apply to the Make-Up Program courses?

The Satisfactory (S) / Unsatisfactory (U) grading method will only apply to courses which are taught partially or fully online via distance education. Courses which need to be taken in the summer session for they are classified as “fully applied courses” will be assessed with standard letter grades. To see the list of courses which cannot be taught online and which are partially taught online, please click here.

13. Can I also prefer to be graded as Satisfactory (S) / Unsatisfactory (U) for my graduation project?

This grading system applies to all undergraduate courses delivered via distance education.

14. I had my Standard Letter Grade converted into Satisfactory (S) / Unsatisfactory (U). Will my Standard Letter Grade still be seen on my transcript?

The Standard Letter Grade announced before the grade conversion into Satisfactory / Unsatisfactory will not be included in transcripts. The final grade of the respective course will be denoted as Satisfactory (S) / Unsatisfactory (U).

15. Can I repeat a course which is graded as Satisfactory (S) / Unsatisfactory (U)?

As per our rules and regulations, the “Satisfactory” grades cannot be repeated. However, students requesting to have their Standard Letter Grade converted into Satisfactory / Unsatisfactory in the 2019-2020 Spring semester will be able to repeat these courses, if they wish. In repeated courses, the latest rules effective in the semester in which the course is repeated will prevail, and the latest grade achieved will be deemed valid.

16. Will there be any change to the grading system of the Preparatory Program?

In our existing system, final grades of preparatory program students are already assigned as Satisfactory (S) / Unsatisfactory (U) based on the score they obtain in their level assessment tests. Therefore, there will not be any changes to the grading system for the Preparatory Program.

Financial Matters
1. Will scholarship continue to be awarded?

You will continue to receive the scholarships you were awarded with in the 2019-2020 Spring semester as usual.

2. I make my payments in installments. Can I have my payments postponed?

All installment plans through overdraft accounts / credit cards are subject to the agreement you signed with the bank.

3. Will the parking garage fees be refunded?

The announcement about refunds for the Campus Vehicle Permit fees paid to use the on-campus parking garages during the Spring semester was posted on March 30, 2020. (https://my.ozyegin.edu.tr/tr/duyurular/11397).

Refunds for payments made by credit cards may take 2-3 business days, while refunds for payments made by debit card may take 7-14 business days. If you do not receive your refund within the abovementioned periods, please contact Solution Center via email at solutioncenter@ozyegin.edu.tr.

Dormitories
1. I moved out of the dormitories on March 16, 2020 due to COVID-19. Since I will not be staying in the dormitories until the end of the Spring semester, will I be refunded for the housing fees I paid?

All 2020 Spring semester residents who had to move out of the dormitories starting March 16 through March 23 due to suspension of instruction will be refunded for the 2019-2020 Spring semester housing fees pertaining to the period from March 16, 2020 till the end of semester. More information about refunds and the refund procedure to be followed by students who moved out of the dormitories are available in the “Refunds for Spring 2020 Housing Fees and Collecting of Personal Belongings from Dormitory Rooms” announcement posted on March 27, 2020. If you have not yet submitted your refund application for the housing fees, please send an email to yurt@ozyegin.edu.tr.

2. What happens if I choose to have my refund counted towards the housing fees for the summer session on the Housing Fee Refund Dorm, and then I do not attend the summer school or my course is not offered during the summer school?

Your refund will remain in your student account. Depending on your preference, your refund will either be counted towards the housing fees for the next semester or be paid to you. Please note that if you choose to have your refund counted towards the 2020-21 Fall semester housing fees, you will not be eligible for the pre-registration or 2019-20 housing fee advantages.

3. What is the pre-application process? Who are eligible?

Pre-Application Process* is only applicable to students who choose to have their 2020 Spring semester housing fee refunds counted towards the 2020-21 Fall semester accommodation. The application period will be announced via MyOzU. (Students with housing scholarships or students who are granted permission to stay in the dormitories due to unavoidable reasons are not included in the Pre-Application process described below.)

  • Exclusively for students who chose to have their refunds counted towards the 2020-21 Fall semester housing fees, a Housing Pre-Application Period will be announced before the Early Bird Dormitory Application Period for Current Students. Pre-Applicants will be ranked among each other based on the existing order of priorities effective for Early Bird Applications. All pre-applicants will be guaranteed a room assignment.
  • Pre-applicants will be charged the housing fees of the 2019-2020 academic year for their accommodation in the dormitories in the 2020-2021 academic year. Please note that this price policy will be effective for dormitory applications submitted during the Housing Pre-Application Period only. Residents who submit their dormitory applications during the Early Bird Dormitory Application Period for Current Students or the 2020-21 Fall Semester Dormitory Application Period will be charged the new housing fees set by our University for the 2020-21 academic year.
  • Security deposit and down payments must have been made in order for a dormitory application to be considered.
  • The refund calculated for the 2019-20 Spring semester will be counted towards the room rate for the room type to which the resident will be assigned in the 2020-21 Fall semester.
  • After being assigned to a room through Pre-Application, should a resident wish to be placed in another room type with a higher room rate than the room type to which s/he was originally assigned in the 2020-21 Fall semester, the difference between the room rates will be charged to the student’s account based on the 2020-21 academic year housing fees, and the resident will not be able to benefit from the 2019-20 academic year housing fees.

4. I filled out the Dormitory Refund Form and submitted my application. But I have changed my mind. Now what should I do?

The refund process has already been set in motion. After April 1, 2020, changing refund preferences is not allowed.

5. I paid my housing fees by credit card. Will my refund still be deposited in my account?

Regardless of your original payment method, your refund will be deposited into the bank account number which you provided on your Housing Fee Refund Form.

6. When will my refund be made?

All refunds will be made within one month from the date of move-out.

7. I want to claim my security deposit. Can I?

You can claim your security deposit after you vacate your room and move out of the dormitories. We kindly advise you to keep abreast of the announcements to be posted by the University.

8. Since the University moved to distance education for the Spring semester, can I come to campus to collect the personal belongings I left behind in my dormitory room?

In order to ensure public health in line with the recommended precautions against COVID-19 by the Ministry of Health, students will not be granted access to the dormitories to collect their personal belongings until April 30, 2020.  The procedures to be followed as of April 30, 2020 will be determined in line with the guidance of the Ministry of Health. Further details are available in the “Refunds for Spring 2020 Housing Fees and Collecting of Personal Belongings from Dormitory Rooms” announcement posted on March 27, 2020. 

9. How may I collect my personal belongings in my dormitory room?

We will be happy to mail you any personal belongings which you may need urgently for remote instruction purposes, such as textbooks, and laptops or for medical reasons to your current addresses by courier companies (recipient pays for delivery).

Meanwhile, all your remaining personal belongings left behind will be kept in the rooms as they are.

To request a courier delivery, please fill out the “Courier Delivery Form” sent in the attachment of the “Refunds for Spring 2020 Housing Fees and Collecting of Personal Belongings from Dormitory Rooms” announcement shared on March 27, 2020, and send it to yurt@ozyegin.edu.tr. Personal belongings (i.e. textbooks, computers) which you requested to be mailed to your current address via the Courier Delivery Form sent to Accommodation Services will be collected by dormitory staff and mailed to you (recipient pays for delivery).

10. I came to campus to collect my personal belongings in my room. Can my personal belongings be brought to the security point?

Unfortunately, not. Personal belongings will be sent by courier delivery only.

11. I don’t have a printer to print the Courier Delivery Form. How can I submit the form?

You can write the Courier Delivery Form with your own handwriting. After signing it, you can take a photo, and send the photo to yurt@ozyegin.edu.tr

12. Who will pay the delivery fee for personal belongings mailed by courier company?

Recipients pay for delivery. When you receive your delivery, you must pay for delivery.

13. How can I track my shipment?

When the courier company picks up your shipment to deliver it to you, we will share the tracking number with you via email. You can track your shipment with this number.

14. Can you send my delivery dropped at the Dormitory Cargo Office to me?

Students wishing to have their shipments mailed to their current addresses must send an email at yurt@ozyegin.edu.tr. Accommodation Services will send these students a “Courier Delivery Request Form”. When the form is filled out and returned to Accommodation Services, the shipment will be sent to the student as Collect on Delivery (recipient pays for delivery.).

15. The announcement made by Accommodation Services states that our personal belongings will be mailed. Does this also include the personal belongings I left behind on the main campus?

For personal belongings you left behind on the main campus, you must send an email to solutioncenter@ozyegin.edu.tr

16. I continue to stay in the dormitories in the Spring semester with the approval of the University. What should I pay attention to?

You must adhere to all kinds of legislations in effect or to be put in effect in the future, including but not limited to the pandemic precautions, and in particular the Dormitory Directives. Failure to do so will result in cancellation of the permission to remain in the dormitories and immediate discharge from the dormitories without any notice.

All residents currently staying in the dormitories must abide by the guidelines put in place within the scope of the fight against COVID-19.  Failure to follow any of these guidelines and thereby causing a threat to the health and well-being of others may result in a broad set of sanctions, from disciplinary investigation to dismissal from the dormitories. 

For all your needs, you can contact the Dorm 3 Office at 0216 564 91 89 90, Dorm 6 Office at 0216 564 98 60, Security Center at 0216 564 91 55, Health Center at 026 564 99 12, and Emergency Hotline at 0216 564 99 11. 

17. Why do I need to undergo routine health screenings?

The health and well-being of our dorm residents are our main priority. Our Health Center has been performing your routine healthcare screenings every five days since March 25, 2020. The regular screening of overall health of people and timely diagnosis of any potential disease will protect both the people’s own health and also other people living around them. Routine health screenings should be completed every five days at our on-campus Health Center. 

18. I moved out of the dormitories. Can I go back and continue to stay?

Due to the precautions taken to maintain the health of our current dorm residents who continue to stay in our dormitories with the permission of the University on the grounds of their special circumstances and the measures taken for social distance purposes, access to campus is prohibited, except for dormitory staff. Therefore, students who moved out of the dormitories cannot return to their dormitory rooms and continue to stay in the dormitories.

19. I need to leave campus. What should I do?

As of March 25, 2020, leaving the campus premises is subject to permission of the University. In case of any emergency, please contact Accommodation Services Management in writing to obtain approval to leave the University premises. Upon the approval of our Accommodation Services Management only, you will be escorted out of the university premises by our security staff. Failure to obey this procedure will result in denial of re-admission to the University premises.

20. Can I make online shopping via e-commerce websites and have my order delivered to campus?

You can do your grocery shopping or order hot meal online. All orders can be picked up from the security point at the entrance of the dormitories.

21. Can I obtain some information about cleaning procedures in the dormitories during this period?

Rooms of our current dormitory residents are cleaned twice a week on Mondays and Thursdays. Cancellation of the periodic room cleaning service is no longer allowed. Room cleaning is mandatory, and all rooms will be periodically cleaned during this period. The shared areas are also periodically cleaned 24/7. In addition to standard cleaning, high-contact surfaces such as door handles and elevator buttons are regularly disinfected during the day. 

22. Is the infirmary in the dormitory still open?

Our Health Center in the Student Center serves 24/7. Therefore, the infirmary in the dormitory is closed. If you need any medical support, please contact us using the emergency phones in the hallways. For all your needs, you can contact the Dorm 3 Office at 0216 564 91 89 90, Dorm 6 Office at 0216 564 98 60, Security Center at 0216 564 91 55, Health Center at 026 564 99 12, and Emergency Hotline at 0216 564 99 11.

Campus Services
1. How can I benefit from the Psychological Development Unit’s online services?

With the anxiety of people soaring during the ongoing COVID-19 pandemic surging across the world, you may also need some support to increase your psychological strength. Now that our University has moved to distance education and remote working, our Psychological Development Unit will also offer its services remotely.

For our online psychological support services:

If you have not applied to our Psychological Development Unit before, you can send an email to counseling@ozyegin.edu.tr to book an appointment.
If you are actively seeing the Psychological Development Unit and now wishing to receive online support, please send an email to your psychological counselor.
Download the Microsoft Teams application to your computer, tablet, or mobile phone. Log in with your OzU account, and join the meeting at your appointment time. https://products.office.com/tr-tr/microsoft-teams/download-app

2. Is the Library open? Can I come to borrow some books?

The library will be closed as of March 30, 2020 until further notice. For all your requests, our library staff will continue to provide support to you via library@ozyegin.edu.tr.

3. The due date to return the books I borrowed from the library has expired. What should I do?

The due date to return the borrowed resources has been extended till the beginning of the new academic year. 

4. I have a shipment at the Correspondence unit. Can you send my shipment to me?

We can send your shipment to your current address as Collect on Delivery (recipient pays for postage). To have your shipment mailed to you, please send an email to muhaberat@ozyegin.edu.tr, specifying your full name and cargo details in your email.

5. Which businesses are still open on campus?

Sleepless Market in Dorm 6 is open from 11:00 am to 20:00 pm. Also Cafe 24 in Dorm 2 remains open to offer take-out only.

6. Do shuttle services still continue?

Shuttles no longer serve to provide access to campus.  However, IETT buses continue to serve campus. For buses serving campus and their routes, please check the “How to get to campus by bus?” webpage under the Contact tab on the university website. (How to get to campus by bus?)

COVID-19
1. What is COVID-19 (Novel Coronavirus Disease)?

The novel Coronavirus (COVID-19) was first identified on January 13, 2020 as a result of a study carried out on a group of patients who developed a set of respiratory tract symptoms (fever, cough, shortness of breath) in late December in Wuhan, China.

Prof. Dr. Serhat ÜNAL - Faculty of Medicine at Hacettepe University - Video

2. How does COVID-19 (Novel Coronavirus Disease) Spread?

The disease is spread mainly through respiratory droplets produced when an infected person coughs or sneezes, and these droplets are inhaled by other people who are nearby. The virus may also be transmitted when people contact a surface contaminated with the respiratory droplets produced by an infected person, and then touch their faces, noses or mouths without washing their hands first. Touching your eyes, nose, or mouth with unwashed hands is extremely risky.

Prof. Dr. Ateş Kara - Faculty of Medicine at Hacettepe University - Video

3. What are the symptoms of COVID-19 (Novel Coronavirus Disease)?

Although it is reported that there may be asymptomatic cases, their exact number is currently unknown. The most common symptoms are fever, cough, and shortness of breath. In severe cases, the infection may also cause pneumonia, severe respiratory distress, kidney failure, and death.

Prof. Dr. Ateş Kara - Faculty of Medicine at Hacettepe University - Video

4. Recommendations to Prevent COVID-19 (Novel Coronavirus Disease)

It is recommended not to travel abroad as much as possible. When international travel is unavoidable, the following guidelines must be followed:

The main principles for minimizing the spread of acute respiratory tract infections also apply to the novel coronavirus (COVID-19). These are:

  • Hand hygiene must be observed at all times. Wash your hands using soap and water for at least 20 seconds. When there is no water or soap, use alcohol-based hand antiseptics. You don't need antibacterial or antiseptic soap. Regular soap is all you need.
  • Do not touch your mouth, nose, or eyes with unwashed hands.
  • Avoid contact with infected people (keep at least 1 meter of distance, if possible.)
  • In particular, after you had a direct contact with an infected person or his/her surroundings, sanitize your hands frequently.
  • Stay away from health institutions, if possible, as these places will have a high number of infected people. When you must go to a hospital, minimize your contact with other patients.
  • Cover your mouth and nose with single-use paper tissues when coughing or sneezing. When paper tissue is not available, cough/sneeze into your elbow. If possible, stay away from crowded places. If you have to be in a crowded place, cover your mouth and nose or wear a surgical mask.
  • Avoid consuming raw or undercooked animal products. Always prefer well-cooked food.
  • Stay away from farms, live animal markets, slaughterhouses or any other facility where animals are slaughtered as these are high-risk areas for infections.
  • If you show any respiratory tract symptoms within 14 days from your return from a trip, wear a mask and refer to the nearest health institution, and share your travel history with the physician.
Prof. Dr. Serhat Ünal - Faculty of Medicine at Hacettepe University - Video

5. How is COVID-19 (Novel Coronavirus Disease) Diagnosed?

The diagnostic molecular test kits for the novel coronavirus are available in our country. The diagnostic test is performed at the National Virology Reference Laboratories of the Directorate General of Public Health or at the authorized Public Health Laboratories only.

6. Where can I find more information?