PhD in Finance Boston College, Carroll School of Management, 2002 Graduate MBA Southern Methodist University, Cox School of Management, 1996 Undergraduate Boğaziçi University, BS in Electrical and Electronics Engineering, 1994
“Modeling Heterogeneity in The Satisfaction, Loyalty Intention and Shareholder Value Linkage: A Cross Industry Analysis at the Customer and Firm Level,” with Lerzan Aksoy, Timothy L. Keiningham, Bart Lariviere, Sunil Mithas and Forrest Morgeson, (2016), Journal of Marketing Research, Volume 53, February 2016, pages 91-109.
“The case against active pension funds: Evidence from the Turkish Private Pension System,” with Umut Gokcen, (2015), Emerging Markets Review, Volume 23, June 2015, pages 46-67.
“Does the Conditional CAPM Work? Evidence from the Istanbul Stock Exchange,” with Nuri Erşahin, (2011), Emerging Markets Finance and Trade, Volume 47, Number 4, July-August 2011, pages 28-48.
“Predicting Systematic Risk: Implications from Growth Options,” with Eric Jacquier and Sheridan Titman, (2010), Journal of Empirical Finance, Volume 17, Issue 5, December 2010, pages 991-1005.
“Optimal Portfolio Selection with a Shortfall Probability Constraint: Evidence from Alternative Distribution Functions,” with Yalçın Akçay, (2010), Journal of Financial Research, Volume 33, Issue 1, Spring 2010, pages 77-102.
“Does Customer Satisfaction Lead to an Increased Firm Value?” with Lerzan Aksoy, Bruce Cooil, Chris Groening and Timothy L. Keiningham, (2009), GfK Marketing Intelligence Review, Issue 2, 2009, pages 9-15.
“Gradual Information Diffusion and Contrarian Strategies,” (2008), The Quarterly Review of Economics and Finance, Volume 48, Issue 3, August 2008, pages 579-604.
“The Long Term Stock Market Valuation of Customer Satisfaction,” with Lerzan Aksoy, Bruce Cooil, Chris Groening and Timothy L. Keiningham, (2008), Journal of Marketing, Volume 72, July 2008, pages 105–122.
“Regulation Fair Disclosure and the Market’s Reaction to Analyst Investment Recommendation Changes,” with Marcia M. Cornett and Hassan Tehranian, (2007), The Journal of Banking and Finance, Volume 31, Issue 3, March 2007, pages 567-588.
Work in Progress
"The Impact of Customer Satisfaction on Firm Payout," with Lerzan Aksoy, Recep Bildik, Ali Fatemi and Timothy L. Keiningham.
“A Concave Security Market Line,” with Enrico G. De Giorgi and Thierry Post.
“Pension Fund Management and Bancassurance Relationships,” with Umut Gökçen.
Strategic Financial Management (FIN803), Portfolio Management (FERM504), Derivatives Best Practice (FERM502), Derivative Instruments and Financial Risk Management (FIN411), Asset pricing (FIN301).