Assistant Professor, Aviation and Tourism Mgmt, Digital Aviation, Sustainable Aviation, Passenger Experience
Universidad de Las Palmas de Gran Canaria. Air Transport and Tourism Management. 2016
Air Transport Management , Cranfield Üniversitesi, 1998
Aeronautical Engineering, Universidad Politecnica de Madrid, 1994
Aviation and Tourism Management with focus on the passenger experience using technology,
Digital Aviation, Sustainable Aviation, Passenger Experience, Airport and Airline Strategic Management, Air Transport Policy
Dr. Luis MARTIN-DOMINGO is a researcher and senior lecturer at Ozyegin University in Istanbul and has a holistic view of the Air Transport sector gained during the last 30 years. He has PhD. in Air Transport and Tourism Management (2016) , MSc. on Air Transport Management (1999) and a BSc in Aeronautical Engineering (1994). The mixed education background was complemented with hands-on experience, during 15 years in Airlines and Airports in Europe and China.
Currently, he teaches air transport management courses and research with focus on the passenger experience using technology. Some teaching innovations include flipped classroom methods and hybrid (online / face to face) courses since 2016. Thus, the pandemic did not affect his courses much. In research, to study the passenger experience he has recently used Twitter comments from passengers to measure Airport Service Quality (ASQ) using Artificial Intelligence (AI) methods.
Luis’ mission is to create innovating links between business and education.